LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND AWARDS
The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.
LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS
The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.
2026-06-29
Loyalty starts with relevance.
Loyalty starts with relevance. Today's customers expect digital experiences that recognise their needs, preferences and context from the very first i ...
2026-06-25
Cost-of-Living Pressures and Rapid AI Innovation Rewrite the Rules of Customer Loyalty Programs
Australian Loyalty Association research reveals rising customer expectations, growing AI adoption and increased price sensitivity are forcing markete ...
2026-06-23
Redefining Travel Moments with Trip.com
In this episode, Rohan Bhalla, VP Business Solutions, Asia Pacific at Collinson International, speaks with Eddy Yip, Territory Manager, Hong Kong and ...
2026-06-23
Australia’s 13% Loyalty Growth Won’t Scale Manually
In 2026, loyalty is moving toward AI-powered personalization, payment-linked rewards, and real-time engagement that customers expect instantly—no ...
LOYALTY MARKETPLACE
A one stop solution to search for vendors who can assist with developing
your organisation’s loyalty and customer engagement program.
A one stop solution to search for vendors who can assist with developing your organisation’s loyalty and customer engagement program.
