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LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND AWARDS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.

LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry. 

2025-04-17

AI and Beyond: The Future of Loyalty in 2025

Marigold’s Roger Williams and Forrester’s Emily Collins discuss the evolving landscape of loyalty programs alongside consumer ...

2025-04-09

Report from Comarch and Global Loyalty Organisation Reveals What’s Driving Customer Loyalty in 202

As the loyalty landscape continues to evolve, Comarch, in partnership with the Global Loyalty Organisation, has released a new international study sh ...

2025-04-08

Why Are Airline Loyalty Programs Decreasing In Value?

Customer loyalty to airlines used to be a worthwhile thing: points or air miles earned by repeatedly flying on the same airline would feasi ...

2025-04-09

Loyalty Blinks: Brand Loyalty - Going Beyond Discounts To Create an Engaged Customer Community

Marketers must constantly adapt to shifting consumer attitudes and behaviours. In recent years, three key trends have emerged that are shaping the de ...

LOYALTY MARKETPLACE

A one stop solution to search for vendors who can assist with developing
your organisation’s loyalty and customer engagement program.

A one stop solution to search for vendors who can assist with developing your organisation’s loyalty and customer engagement program.

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