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LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.

LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry. 

The ALA is excited to bring you the 2023 ALA Annual International Loyalty Conference, in person at the Gold Coast. Hear domestic & international industry-leading speakers delve into the hot topics facing loyalty marketers in 2023, including generative AI, privacy, personalisation, optimisation and more.

The conference will feature presentations from 9:15am on Thursday the 10th of August, an Exhibition Centre, full-day catering, post-event networking and drinks, and competitions with great prizes to be won.

We look forward to seeing you at our first face-to-face conference since 2019.

2023-06-07

How to Prevent Customers From Sitting on Their Loyalty Points

To spend or not to spend your loyalty points? For marketers, this may seem like a non-issue. After all, customers hoarding points doesn’t hurt anyon ...

2023-06-01

Sweetgreen Loyalty Program Review: A Treat for the Heart & Wallet

Following the pandemic, many fast-food and casual restaurant chains have sought to rejuvenate their value propositions in order to ...

2023-05-23

How 11 Global Brands Built Armies of Loyal Followers

What products and services are customers loyal to? If you asked someone their favorite grocery store or mobile carrier, clothing brand, or even airlin ...

2023-05-11

Is Your Loyalty Program Betraying You?

A Loyalty Program Manager, a Marketing Manager and a Chief Financial Officer walked into a bar… Loyalty Program Manager to bartender (John Wanamaker ...

LOYALTY VENDOR MARKETPLACE

A one stop solution to search for vendors who can assist with developing
your organisation’s loyalty and customer engagement program.

A one stop solution to search for vendors who can assist with developing your organisation’s loyalty and customer engagement program.